Returns and refunds
RETURNS & REFUNDS
All sales are final. We accept returns for refund or exchange (product must be unworn and unwashed) only for damaged or incorrect items sent through our error only. Please ensure you check your order, address and size carefully before the final checkout point.
If you do not advise us of an order which has not been received/lost within 60 days of your purchase, we cannot refund or issue a replacement.
If an item has been purchased at full price and shortly after that item goes on sale, we are unable to refund at the original purchase price/order. Please do not purchase the item again at sale price as your original order will not be refunded.
We are not responsible if your order is returned/lost due to an incorrect address entered by the buyer during checkout. The buyer is responsible for covering any return costs due to any incorrect address details given. Refunds will not be issued due to buyers providing incorrect or incomplete shipping addresses, as stated above. Please check your address carefully before checking out.
We do not exchange or accept returns for incorrect sizes ordered by the customer, whether it for themselves or purchased on behalf of someone. If you are unsure of your size, please see the size guide before purchasing or contact us and we will happily assist and advise on any sizing queries. Please do not purchase two different sizes as we will not refund the size you want to return. Damaged garments in customers hands - we will not replace, refund or exchange. Please wash and handle with care.
Refunds will appear in your bank account within 5-14 business days - this will depend on your country and bank/payment method. Once your refund has been issued, you will receive a confirmation email. Please contact your bank once the refund has been issued by ourselves for further information/updates.